Privacy Policy

Introduction

ProjectPro is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our website and services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms
• Register for our courses or programs
• Subscribe to our newsletter or communications
• Communicate with us via email or phone
• Participate in surveys or feedback requests

This information may include your name, email address, phone number, educational background, professional experience, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited and time spent on pages
• Referring website or source
• Click patterns and navigation paths

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage data. For detailed information about our cookie practices, please refer to our Cookie Policy.

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery and Communication

• Respond to your inquiries and provide customer support
• Process course registrations and manage your enrollment
• Send course materials, updates, and important notifications
• Communicate about program schedules and changes

Website Improvement and Analytics

• Analyze website usage patterns and user behavior
• Improve website functionality and user experience
• Identify technical issues and optimize performance
• Conduct research and statistical analysis

Marketing and Promotional Activities

• Send newsletters and promotional materials (with your consent)
• Provide information about new courses and programs
• Share educational content and industry insights
• Conduct targeted advertising campaigns

Legal and Security Purposes

• Comply with legal obligations and regulatory requirements
• Protect against fraud and security threats
• Enforce our terms of service and policies
• Resolve disputes and address complaints

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific processing activities
• Contract Performance: When processing is necessary to fulfill our obligations to you
• Legitimate Interests: When we have legitimate business interests that do not override your rights
• Legal Obligation: When required to comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers may include hosting services, email platforms, analytics tools, and payment processors. They are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our retention periods vary based on the type of data:

• Contact Form Data: Retained for up to 2 years after last contact
• Course Registration Data: Retained for 5 years for educational records
• Marketing Communications: Retained until you unsubscribe
• Analytics Data: Aggregated and anonymized after 26 months

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Secure server infrastructure with regular security updates
• Access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection and privacy practices
• Incident response procedures for potential data breaches

While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for details)
• Contact us directly to request the deletion of any previously shared personal data
• Browse our website without accepting optional cookies or submitting personal information

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.

Under GDPR, You Have the Right To:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (right to be forgotten)
• Restriction: Request limitation of processing in certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests or for marketing purposes
• Withdraw Consent: Withdraw previously given consent at any time

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions confirming appropriate data protection levels
• Binding corporate rules for intra-group transfers

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child without proper consent, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last Updated" date at the top of this page and may provide additional notice through our website or via email for material changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

Complaints and Supervisory Authority

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the relevant data protection supervisory authority. In Finland, this is: